Support
How to reach us, and answers to the questions we hear most.
Common questions
Deposits, withdrawals, trading and account security.
Contact
Email supports@spotex.trade from the address on your account, with the transaction id if your question is about a deposit or withdrawal.
Protect yourself
SpotEx.trade staff will never ask for your password, your authenticator codes or your API secret, and never ask you to send funds anywhere. Anyone who does is not us.